Last Updated: September 2026
These Terms & Conditions govern your use of the Made In His Image website and any purchases made through our online store. By accessing our website, creating an account, placing an order or purchasing a product from us, you agree to these Terms & Conditions.
Please read them carefully before placing an order.
This website is operated by Made In His Image.
Business / Legal Name: MADE IN HIS IMAGE (PTY) LTD
Registration Number: 2026 / 459198 / 07
Physical Address: 21 Factoria Industrial Estate, 25 Louis Friedman Street, Krugersdorp, 1739
Email Address: website@madeinhisimage.co.za
Contact Number: 0784795589
Throughout these Terms, the words “we”, “us” and “our” refer to Made In His Image.
You may use this website for lawful personal and shopping purposes only.
You agree not to:
use the website for unlawful, fraudulent or harmful purposes;
interfere with the operation or security of the website;
attempt to gain unauthorised access to any part of the website or its systems;
reproduce, copy or commercially exploit website content without permission; or
provide false, misleading or fraudulent information when placing an order.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.
We aim to display and describe all Made In His Image products as accurately as reasonably possible.
Product colours may appear slightly different depending on your device, screen settings, photography and lighting.
As many of our products are locally printed, minor variations in print placement, colour or finish may occur between items. These small variations are not necessarily considered defects.
Product availability, colours, sizes and designs may change from time to time without prior notice.
Customers are responsible for selecting the correct product size before completing an order.
Where available, we recommend consulting the relevant size guide before purchasing.
Selecting an incorrect size does not automatically mean that a product is defective. Any size exchanges or returns will be handled according to our Refund & Returns Policy and applicable consumer law.
Placing an item in your shopping cart does not reserve that item.
An order is considered received once it has been successfully submitted through our website. You should receive an order confirmation using the contact details supplied during checkout.
We reserve the right to decline or cancel an order where:
a product is unavailable;
incorrect pricing or product information has been displayed due to an error;
payment cannot be confirmed;
fraudulent or suspicious activity is suspected; or
we are otherwise unable to fulfil the order.
Where payment has already been received for an order that we are unable to fulfil, the appropriate amount will be refunded in accordance with applicable law and our policies.
All prices displayed on the website are shown in South African Rand (ZAR) unless otherwise stated.
Prices, promotions and product availability may change without prior notice.
The total amount payable, including applicable delivery charges and other disclosed costs, will be displayed during checkout before you complete your purchase.
Payment must be made using one of the payment methods available through our website.
Orders will only proceed once payment has been successfully received or authorised.
Made In His Image products are locally printed and prepared with care.
Unless otherwise stated on a particular product or during checkout, orders are generally subject to a 5 to 10 working day production and processing period before dispatch.
This production period is separate from the courier or delivery period.
During particularly busy periods, product launches, promotions, public holidays or circumstances outside our reasonable control, processing may take longer.
Where a significant delay occurs, we will make reasonable efforts to communicate this to the customer.
Delivery is made to the address supplied by the customer during checkout.
Customers are responsible for ensuring that all delivery information supplied is complete and accurate.
Estimated delivery dates or courier timeframes are estimates and may be affected by circumstances outside our reasonable control.
Made In His Image will not be responsible for delays caused by incorrect delivery information supplied by the customer, courier delays or events outside our reasonable control, subject always to applicable consumer law.
Please refer to our Shipping & Delivery Policy for additional information.
Our detailed return, exchange and refund conditions are contained in our Refund Policy, which forms part of these Terms & Conditions.
Unless a return is permitted under our Refund Policy or required by applicable law, products that have been:
worn;
washed;
altered;
intentionally damaged;
damaged through improper use or care; or
returned in a condition that prevents reasonable resale
may not qualify for a change-of-mind return or exchange.
Products should therefore be tried on carefully and, where applicable, returned unworn, unwashed and with their original tags and packaging.
This provision does not remove or limit any rights a customer may have where a product was defective, unsafe, incorrectly supplied or otherwise does not meet the standards required by applicable consumer protection law.
We take reasonable care to ensure that products leave us in good condition and that the correct products are dispatched.
If you receive an item that is incorrect, damaged on arrival or appears to have a manufacturing defect, please contact us as soon as reasonably possible using the contact details provided on our website.
We may request photographs, order information or other reasonable information to help us assess the issue.
Where a product qualifies as defective or non-compliant under applicable consumer law, the customer’s statutory rights remain unaffected by these Terms.
Where Made In His Image offers products that are customised, personalised or produced specifically according to a customer’s instructions, additional return and cancellation restrictions may apply.
These restrictions will be communicated where applicable and will be subject to applicable consumer law.
Order cancellations are governed by our separate Cancellation Policy.
Because our products may enter printing or production shortly after an order is confirmed, customers are encouraged to contact us as soon as possible if they wish to request a cancellation.
A cancellation request does not automatically guarantee that an order can be cancelled once production has begun, except where the customer has a cancellation right under applicable law.
Promotions and discount codes may be subject to additional conditions, including validity periods, minimum order amounts or restrictions on specific products.
Unless otherwise stated:
discount codes cannot be exchanged for cash;
only one promotional code may be used per order;
expired codes will not be accepted; and
promotions cannot be applied retrospectively to completed orders.
We reserve the right to withdraw or amend promotions where reasonably necessary.
We make reasonable efforts to ensure that product descriptions, prices, images and other information appearing on our website are accurate.
Occasionally, typographical errors, technical errors or incorrect information may appear.
Where an obvious error affects an order, we may contact the customer to correct the issue or, where appropriate, cancel and refund the affected order in accordance with applicable law.
Unless otherwise stated, all content appearing on the Made In His Image website, including our:
brand name;
logos;
graphics;
designs;
photographs;
product artwork;
written content;
slogans; and
website materials
belongs to Made In His Image or is used by us with permission.
This content may not be copied, reproduced, modified, distributed, published, sold or commercially used without prior written permission.
Purchasing a Made In His Image product does not transfer ownership of any intellectual property associated with the product or brand.
Made In His Image is proud to support The Word For The World through proceeds generated from purchases made through our store.
References to The Word For The World on our website are intended to communicate our support of their work and mission.
Unless expressly stated otherwise, nothing on this website should be interpreted as transferring ownership, management or control between Made In His Image and The Word For The World.
Our website may contain links to third-party websites or use third-party providers for services such as payment processing, delivery or website functionality.
These third parties operate independently and may have their own terms, policies and privacy practices.
Made In His Image is not responsible for third-party websites or services beyond the extent required by applicable law.
We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable data protection legislation.
Our Privacy Policy explains how we collect, use, store and protect personal information when customers visit our website, communicate with us or place an order.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
By providing your email address, telephone number or other contact information when placing an order, you agree that we may contact you where reasonably necessary regarding:
your order;
payment;
delivery;
returns or refunds;
customer service enquiries; or
other information relating directly to your transaction.
Marketing communications will be handled in accordance with applicable law and our Privacy Policy.
To the maximum extent permitted by applicable law, Made In His Image will not be liable for indirect or consequential losses arising from the use of our website or products where such losses were not reasonably foreseeable.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited.
We will not be responsible for delays or failure to perform our obligations where this results from circumstances reasonably outside our control.
These may include courier disruptions, severe weather, natural disasters, strikes, interruptions to telecommunications or payment services, supply shortages or other unexpected events.
Where such circumstances affect an order, we will make reasonable efforts to communicate with the affected customer and resolve the matter appropriately.
We may update these Terms & Conditions from time to time to reflect changes to our website, business operations, policies or applicable legal requirements.
The latest version will be published on this website together with its updated date.
The Terms applicable to a particular transaction will generally be those in effect when the order was placed, subject to applicable law.
These Terms & Conditions and transactions made through this website are governed by the laws of the Republic of South Africa, where applicable.
Nothing contained in these Terms is intended to limit any mandatory rights or protections provided to consumers under applicable South African law.
The following policies should be read together with these Terms & Conditions:
Where applicable, these policies form part of the terms governing purchases made through the Made In His Image website.
If you have questions about these Terms & Conditions, an order or any of our policies, please contact us:
Business / Legal Name: MADE IN HIS IMAGE (PTY) LTD
Registration Number: 2026 / 459198 / 07
Physical Address: 21 Factoria Industrial Estate, 25 Louis Friedman Street, Krugersdorp, 1739
Email Address: website@madeinhisimage.co.za
Contact Number: 0784795589