At Made In His Image, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Made In His Image is a Christian clothing brand dedicated to creating quality apparel that reflects faith, hope and purpose.
If you have any questions regarding this Privacy Policy, please contact us using the details at the end of this page.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Company name (where applicable)
Order Information
- Products purchased
- Order history
- Payment confirmation
- Delivery information
Website Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver your purchases
- Provide customer support
- Respond to enquiries
- Process refunds or exchanges
- Improve our website and services
- Prevent fraud and protect our business
- Send order confirmations and shipping updates
- Send promotional emails where you have given your consent
Marketing Communications
If you choose to subscribe to our newsletter, we may occasionally send you:
- New product launches
- Promotions
- Special offers
- Christian encouragement and brand updates
- Important company announcements
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Payment Information
For your security, Made In His Image does not store your debit or credit card details.
Payments are processed securely through trusted third-party payment providers using encrypted technology.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand visitor behaviour
- Measure marketing effectiveness
- Keep your shopping cart active
Most browsers allow you to disable cookies, although some website features may not function correctly if cookies are disabled.
Sharing Your Information
We do not sell, rent or trade your personal information.
We may share your information only where necessary with trusted service providers, including:
- Courier and delivery companies
- Payment service providers
- Website hosting providers
- Email communication platforms
- Marketing and analytics providers
These providers are only permitted to use your information for the services they perform on our behalf.
Protecting Your Information
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Disclosure
- Alteration
- Misuse
- Destruction
Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent for marketing communications.
- Object to certain processing of your personal information.
- Lodge a complaint with the Information Regulator of South Africa if you believe your information has been handled unlawfully.
Third-Party Services
Our website may contain links to third-party websites or make use of third-party services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your transactions.
- Meet legal and tax obligations.
- Resolve disputes.
- Enforce our agreements.
- Improve customer service.
Once information is no longer required, it is securely deleted or anonymised where appropriate.
Children’s Privacy
Our website is not intended for children under the age of 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business operations.
The latest version will always be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Made In His Image
📧 Email: info@madeinhisimage.co.za
📞 Phone: 0784795589
🌐 Website: www.madeinhisimage.co.za
We are committed to treating your personal information with honesty, integrity and respect, reflecting the values that guide everything we do at Made In His Image.